Terms and Conditions - Highlander Promotions

Τελευταία ενημέρωση: Μάϊος 2025

Welcome to Highlander Promotions, your trusted source for military patches, tactical uniforms, boots, and collectible gear. These Terms and Conditions (“Terms”) govern your access to and use of our website, located at https://highlandergp.com (“Site”). By using our Site and placing an order, you agree to be bound by these Terms. If you do not agree, please do not use this Site.

1. Στοιχεία Επιχείρησης

Highlander Promotions is an online store specializing in military-themed products, including custom embroidered patches, tactical uniforms, boots, accessories, and commemorative items for collectors and professionals.

2. Eligibility and Responsible Use

By using our Site, you confirm that:

You are at least 18 years old.
You will not use any product purchased from us for unlawful, harmful, or unauthorized activities.
You will not falsely represent any military affiliation using products meant for collectors or display purposes.

3. Products and Orders

We offer a wide range of items including:

Military embroidered and rubber patches
Tactical uniforms and clothing
Combat and field boots
Commemorative military gear and memorabilia

While we strive to provide accurate product descriptions and images, minor variations in color, design, or dimensions may occur. Custom patch designs or special edition items may have additional processing time.

We reserve the right to:

Refuse or cancel any order for any reason
Limit or prohibit orders that, in our sole judgment, appear to be placed by resellers or unauthorized distributors

4. Custom Orders

For personalized items (e.g., name tags, custom patches):

Production begins only after payment confirmation and design approval.
No refunds or returns are accepted for personalized products unless the item is defective or incorrect due to our error.

5. Payment and Pricing

All prices are displayed in Euros (€) and include VAT where applicable.
Payments are processed securely through trusted gateways.
Pricing is subject to change without notice, but confirmed orders will not be affected.

6. Shipping and Delivery

We offer domestic and international shipping with tracking options. Delivery times may vary based on location and order volume.

Shipping fees are calculated at checkout.
Highlander Promotions is not responsible for delays caused by customs or external couriers.
If your package is lost or arrives damaged, please contact us within 5 days of delivery.

For more details, please refer to our Shipping Policy.

7. Returns and Exchanges

Returns are accepted under the following conditions:

Request is made within 14 days of delivery.
Item is unused, in original packaging, and in resalable condition.

Exclusions:

Custom-made or personalized items
Worn uniforms, boots, or damaged patches not due to manufacturing faults

Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

8. Intellectual Property

All content (including patch designs, logos, and product photos) is the property of Highlander Promotions or its licensors and is protected by intellectual property laws. Unauthorized reproduction or commercial use is strictly prohibited.

9. Disclaimer of Military Affiliation

Highlander Promotions is not affiliated with any national military or defense institution. All insignia, patches, and designs are provided for commemorative, collectible, or decorative purposes only. Wearing official insignia without proper authorization may be subject to legal restrictions in some jurisdictions.

10. Limitation of Liability

We do not guarantee uninterrupted or error-free use of the Site. In no case shall Highlander GP be liable for:

Any indirect or consequential damages
Misuse of military-style products
Inappropriate use or misrepresentation of identity using our items

Use our products responsibly and in accordance with local laws.

11. Privacy and Data Protection

Your personal information is processed in accordance with our Privacy Policy, and we use tools like:

Google Analytics for website traffic insights
Cloudflare for security and performance
WooCommerce for secure order processing

We do not sell or share your data with unauthorized third parties.

12. Changes to Terms

We may update these Terms from time to time. Continued use of the Site after such updates constitutes your acceptance of the revised terms.

13. Governing Law

These Terms are governed by the laws of Greece. Any disputes arising from or relating to these Terms will be subject to the exclusive jurisdiction of the courts of Athens.